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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
We offer best service and great prices on high quality products
Our store operates worldwide and you can enjoy free delivery of all orders
Buy with confidence using the world’s most popular and secure payment methods
Our Buyer Protection covers your purchase from click to delivery
5 Stars (13)
4 Stars (3)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
23 Jun 2018 01:27
Девушке очень понравилось. Спасибо продавцу
11 Jun 2018 12:34
kalimba seca de una octava, sona molt bé i és bastant xicoteta per tocar-la sense canviar la posició de les mans. Afinada de Do 4 a Mi 5
14 May 2018 07:52
23 Apr 2018 08:16
three about it. it is the post. all whole. добротно packed. i really like. not regreted, заказала that.
6 Feb 2018 06:18
12 Jan 2018 09:24
for a week delay came package. i do not калимбах игрец experience on, not be able gauge sound so, sounds like, good, сойдет musicians неискушенных for gift for so. and any other kalimba scratch defects.
11 Jan 2018 15:49
Fast shipping, great store
6 Jan 2018 16:54
Really good packaging for safe delivery. The product is exactly as described and as shown on pictures. I'm very pleased with the transaction! Great sounds!
30 Dec 2017 08:58
Just as described. Love it! It's perfect and arrived very quickly. I would definitely order from this store again.
25 Dec 2017 14:31
The purchase arrived in time. The item works well but it is out of tune. I don't know how to fix that but I'll try to solve this problem on my own. Still, I'm loving it very much. Thank you!)
23 Dec 2017 05:50
дошел within 33 days. no defect external. need to customize. upset is 2 keys
18 Dec 2017 01:46
It arrived very fast :) also the sound is very nice! i still have to learn how to play on it but i like it a lot!
7 Dec 2017 12:41
short voice little but guzel arrived in surat
16 Nov 2017 21:02
Très bien, article reçu après seulement 5 jours. Vraiment parfait.
15 Nov 2017 13:30
A really nice product, my children and me take pleasure with it!
2 Nov 2017 16:44
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